DISASTER RECOVERY
Support the Data Centre Team Lead in coordinating the ICT Disaster Recovery (DR) workstream within the Data Centre Team.
- Contribute to ICT DR plan definition, review and upkeep for in-scope services.
- Coordinate the DR planning, testing, reporting and remediation cycle.
- Maintain DR readiness visibility through dashboards, evidence status and action tracking.
- Act as the Data Centre Team focal point for ICT DR coordination towards BCM and internal stakeholders.
Requirements
What do you need to succeed in this position?
- At least Bachelor's degree and 5+ years of experience in IT operations, infrastructure coordination, resilience, continuity support or service governance.
- At least 3 years of experience in disaster recovery(DR), business continuity support, resilience coordination or service recovery governance.
- Proven experience in coordinating cross-functional tasks and follow-up across multiple technical teams.
- Good understanding of ICT Disaster Recovery governance and operational readiness within IT / Data Centre environments.
- Ability to translate BCM requirements, BIA outputs and continuity expectations into structured ICT DR activities and deliverables.
- Strong coordination skills across infrastructure, operations, applications, security, IAM, vendors and BCM stakeholders.
- Experience in DR planning, test cycle coordination, reporting and remediation tracking.
- Ability to maintain DR governance artefacts, review cycles, ownership models and readiness reporting.
- Working knowledge of backup, restore, replication, failover/failback and service recovery concepts.
- Good understanding of major incident, change and problem management processes.
- Ability to define and monitor DR readiness KPIs, dashboards and action status.
- Strong communication, facilitation, follow-up and escalation management skills.
- Ability to manage documentation and reporting in controlled information domains, including Unclassified and Restricted.
- Experience in maintaining plans, reports, action trackers, test calendars or governance artefacts.
- Ability to support management reporting and structured stakeholder communication.
- Experience in regulated, critical or audit-sensitive environments is an advantage.
- Strong ownership mindset with the ability to drive actions to closure.
- Ability to work as a member of the Data Centre Team while supporting the Data Centre Team Lead in ICT DR-related activities.
- Required certificates:
- At least ITIL 4 Foundation or equivalent
- And at least 1 certificate among: (Each equivalent certification must be recognized internationally)
- CBCI or equivalent
- DRI ABCP / CBCP or equivalent
- ISO 22301 Lead Implementer or equivalent
- or an equivalent certification in Business Continuity / Disaster Recovery
- Good knowledge of English B2 level.